Software Reseller & Support
Software support services are generally technical support or break/fix services that are delivered for specific software products. Services may include new product installation services, installation of product updates, migrations for major releases of software, other types of proactive or reactive on-site services, and support for custom application or infrastructure software. Services may be delivered by a product vendor, a consulting firm or third-party software maintainers.Software products and technologies covered under this category include commercial and custom operating systems, application software, and infrastructure software.
Server Configuration and Management
Server Configuration Management provides:
a. A management framework for the IT community that allows for secure administration of servers.
b. The capability for automated content to help facilitate IT community adoption of
c. University IT services.Content to assist the IT community in meeting the Stanford
d. Minimum Security Standards and help providing data showing server compliance.
e. A free systems management tool for Server Administrators
f. Centrally-deployed content
Multi-use Helping Hand
Outsourcing involves sub-contracting or "farming out" certain information technology functions to independent, third-party companies or individuals, instead of keeping those functions in-house. Another term often used to describe overseas hired help is "virtual". As in, a "virtual worker" or "virtual staff". Let's dig deeper into it and figure out whether it's something you or your business should consider.